Lyft Releases 2019 Safety Report, Documents 1,807 Harassment Altercations In Rides

Lyft Releases 2019 Safety Report, Documents 1,807 Harassment Altercations In Rides

(ReliableNews.org) – Lyft officials promised to release a passenger safety report back in 2019, shortly after Uber released one detailing passenger assaults, crash fatalities, and other serious incidents. Lyft finally released its long-awaited report on Thursday, October 21.

Figures detailed in Lyft’s report included:

  • 3 “fatal physical assaults” on passengers in 2017 and 2018, and 4 in 2019;
  • 1096 Sexual assaults in 2017, 1255 in 2018, and 1807 in 2019;
  • 22 “motor vehicle fatalities” in 2017, 34 in 2018, and 49 in 2019.

As grim as those figures may appear at first glance, the report contains some good news for Lyft. For instance, the company’s rate of motor vehicle fatalities remained below the national average all three years. Additionally, although the number of assaults increased from 2017 to 2019, their rate (assaults per rider) dropped by 19% due to the increased number of riders.

Even so, Lyft’s policy development and research head, Jennifer Brandenburger, stated although “safety incidents” remain rare occurrences, the company acknowledges “even one is too many” because “a real person and real experience” lie behind every report.

It remains unclear what steps, if any, Lyft has taken to improve rider safety since 2019, when it first promised to release its report. For unexplained reasons, the report didn’t contain any figures from last year. Why do you think Lyft didn’t include current numbers in its report?

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